Ellen works in our national support centre

Support services

We are committed to providing you with the highest possible standard of care and support before, during and after your procedure. We want to make your experience with us as stress-free and supportive as possible, which is why we provide additional, free-of-charge telehealth services to assist you.

Decision-based abortion counselling

We understand that facing an unplanned pregnancy can be confusing and sometimes distressing, which is why we offer free, over-the-phone, decision-based counselling services.

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Pre-care nurse consultation

Our pre-care nurses are available via teleconsultation during office hours to provide advice and information on our services, including your contraceptive options.

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24-hour aftercare

Our 24-hour aftercare telephone service is run by qualified nurses and gives you access to reliable medical advice at any time of the day or night. We provide this service free of charge for all our patients and for all women undergoing a medical abortion in Australia no matter what doctor you visit.

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Interpreter services

If you require an interpreter, please contact the Translating and Interpreting Service (TIS National) on 131 450. They will connect you to our support centre and assist you with making an appointment with us.

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Speak to our friendly staff or contact us online